Communication is the root quality which, leads us to success, if gained effectively. It plays a vast role in our life right whether its our personal life or in the corporate world. So many problems stem from poor communication and there’s no wonder why, really. We are not taught how to communicate properly at school; it’s something we have to ‘pick up’ from the people around us. Unfortunately, unless we are lucky enough to have stellar communicators in our close circle, we can often pick up bad habits. I’ve made it my business to learn a thing or two about communication, and I’ll share a few key things with you today
6 Ways to Improve Your Communication Skills
1. Don’t interrupt Someone who’s already talking
This demonstrates a real lack of respect. By talking over someone what you’re basically saying is “I don’t care what you’re saying—what I have to say is more important”.
2. Never finish other people’s sentences
I used to do this a lot thinking I was helpfully finishing people’s sentences for them. Wrong. Research has shown by doing this you are dis-empowering the other person because you are taking control of the conversation, so bite your tongue!
If you want to show that you have really understood someone, then paraphrasing a great tool. All you do is repeat back to someone what they have just said, before you comment yourself. Here’s an example: “So Barney, what I’m hearing is that results are the number one objective for you right now and we need to find some fast solutions for you?”
4. Listen actively.
Focus on active listening instead of passive listening. The difference is that active listening means you engage and respond to the other person based on what they have said, passive listening is simply the act of listening with no response.
5. Maintain eye contact.
By looking the other person in the eye, you are proving that you’re interested in what they’re saying. This also keeps you focused and less distracted.
6. Be Confident
Being confident while communicating is a ‘must’. People who are not confident while they talk, just end up not so impressive, rather they don’t even deliver the message they wanted to convey.